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AlarmoAI Privacy Policy

Effective Date: August 8, 2025 • Last Updated: August 8, 2025

Your privacy is important to us. AlarmoAI ("we," "our," or "us") is committed to protecting your privacy and complying with applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the AlarmoAI mobile application (the "App") and its associated services.

By using AlarmoAI, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

Information We Collect

Information You Provide to Us

  • Account Information: Name (if provided during registration), Apple ID information (when using Sign in with Apple), user-generated preferences and settings.
  • Photos and Images: Photos of your bed taken through the App for verification purposes. Photos are processed on your device and sent to our third‑party AI provider (currently OpenAI) for analysis.
  • Usage Information: Alarm settings and preferences, streak data and progress, App feature usage and interactions, time and date of App usage.

Information Automatically Collected

  • Device Information: Device type and model, operating system version, App version, device identifiers (as permitted by iOS), language and timezone settings.
  • Usage Analytics: App performance data, crash reports and error logs, feature usage statistics, user interaction patterns within the App.
  • Technical Data: IP address (for service provision), network connection information, application logs and debugging information.

How We Use Your Information

  • Core App Functionality: Providing alarm and wake-up services; processing and analyzing bed photos using AI; tracking your streak progress; synchronizing your data across devices; personalizing your App experience.
  • Service Improvement: Analyzing App usage to improve features; troubleshooting and fixing technical issues; developing new features and services; ensuring App security and preventing fraud.
  • Communication: Sending push notifications for alarms; providing customer support; sending important service updates (if you consent).
  • Legal and Safety: Complying with legal obligations; protecting our rights and the rights of others; ensuring user safety and security.

Data Processing Legal Basis (GDPR)

  • Contract Performance: To provide the core App services you've requested.
  • Legitimate Interests: To improve our services, ensure security, and analyze usage.
  • Consent: For optional features like marketing communications (where applicable).
  • Legal Obligation: To comply with applicable laws and regulations.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

  • Service Providers: Firebase (Google) for authentication, cloud storage, and analytics; RevenueCat for subscription management and payment processing; OpenAI (AI image analysis): We send bed photos and derived metadata to OpenAI’s API to determine if the bed is made. Data is used solely to provide the feature and is not used by OpenAI to train models. See OpenAI’s policies: https://openai.com/policies/privacy-policy and https://openai.com/policies/api-data-usage.
  • Legal Requirements: When required by law, court order, or legal process; to protect our rights, property, or safety; to investigate fraud or security issues; in connection with legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets (your data would be transferred as part of that transaction).

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit and at rest, access controls, secure infrastructure, and regular reviews. However, no method of transmission or storage is 100% secure.

Data Retention

  • Account Data: Until you delete your account.
  • Photo Data: Photos are processed for verification and may be stored temporarily for service improvement.
  • Usage Analytics: Aggregated and anonymized after 24 months.
  • Crash Reports: Retained for 12 months for debugging purposes.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your data. EU/UK residents may object to or restrict processing and withdraw consent. California residents have CCPA rights including know, delete, and non-discrimination. We do not sell personal data.

How to Exercise Your Rights

Contact us at support@alarmoai.com. We will respond within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

AlarmoAI is not intended for children under 13. If you believe your child provided personal information, contact us immediately.

International Data Transfers

Your information may be processed in the United States or other countries where our providers operate with appropriate safeguards.

Push Notifications

Used to deliver alarms, reminders, and important updates. You can control notifications in iOS settings.

Third-Party Services

  • Apple Services: Sign in with Apple, Apple Push Notification Service, StoreKit.
  • Firebase/Google: Authentication, storage/sync, analytics and crash reporting.
  • RevenueCat: Subscription and payment processing.

Cookies and Tracking

The website does not use cookies for tracking. Third-party services may use their own technologies as described in their policies.

Updates to This Privacy Policy

We may update this policy. We will post updates in the App and update the date above.

Contact Information

Email: support@alarmoai.com. Postal mail contact is not required. If you need a postal option, request one via email.

Data Protection Officer

For jurisdictions requiring a DPO: dpo@alarmoai.com.

Jurisdiction-Specific Information

California: This Privacy Policy is our CCPA disclosure. We do not sell personal information. EU/UK: We process personal data according to GDPR under the bases described above.

This Privacy Policy was last updated on August 8, 2025 and is effective immediately.